Frequently Asked Questions
Clear information about services, eligibility and getting started.
What does HealthKeepers do?
We provide in-home support, community coaching, day programs and supportive living services.
Who can receive services?
Children, adults and seniors with intellectual or developmental disabilities, autism, behavioral needs or mobility challenges may be eligible.
How does in-home support work?
A trained caregiver helps with daily activities, routines, safety and independent living skills at home.
What does community coaching help with?
Life skills, communication, social confidence and community participation.
Is HealthKeepers Medicaid certified?
Yes. Depending on eligibility, Medicaid or waiver programs may help fund services.
Are caregivers trained and background checked?
Yes. Caregivers are professionally trained, state-qualified and background checked.
What areas do you serve?
Portsmouth, Chesapeake, Suffolk, Hampton, Norfolk and Virginia Beach.
How do I start services?
Call, email or complete our contact form. We will explain options, eligibility and next steps.
Let’s talk about the support you need.
Whether you are exploring services for yourself or a loved one, we are ready to listen.